Terms and conditions

Please note that credit card payments for Travel on a Budget di Irene Chimenti are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland (“TREKKSOFT”). Therefore, TREKKSOFT will appear as TUSCANY BUDGET on your credit card statement for the payment of this booking. The domain where you enter and process your payment is owned and operated by TREKKSOFT.

Please send an email to finance@trekksoft.com for all inquiries regarding your credit card payments and chargebacks.

TERMS & CONDITIONS

By booking a trip, you agree to be bound by these terms and conditions that govern the relationship between the client and Travel on a Budget, the cancellation policy and limitations of liability. All persons wishing to make a booking have carefully read and fully understood the Terms and Conditions that follow. By making a booking with the Company or its Agents, you accept on behalf of yourself and all those names on the booking, including minors and persons under a disability, to be bound by these Terms and Conditions.

The Legal company name is Travel on a Budget di Irene Chimenti - Tour Operator -  by Authorization of the Province of Siena dated 20.01.2013. Our official trademarks are Tuscany on a Budget and Italy on a Budget tours. The program conforms to the requirements of the verified texts of L.R.T. 16/94 (Tuscan Regional Law). The contract is subject to the provisions of law n° 1084 dated 27/12/77 as ratified and implemented relative to travel contracts and the EEC directive 90/314.

Please note that our trips are designed for young people between the ages of 18 to 39 years. We may in special circumstances approve persons outside this range. We reserve the sole right to decline a booking request from You should we think our trips are not suited for you. 

 

1. BOOKINGS AND PAYMENTS

 

2. DEPOSIT

3. ISSUE OF VOUCHERS

4. TOURS

5. CONTRACTING PARTIES

6. PASSENGER RESPONSABILITIES

7. CANCELLATION POLICY***/ CHANGE OF BOOKING

The cancellation policies varies as follow:

DAY TOURS:

MULTIDAY TOURS:

45 days & over:   Transfer your deposit to another trip for free

44 – 21 days: 30% of the tour fare

20 – 15 days: 50% of the tour fare

14 – 0   days: 100% of the tour fare

MUSEUMS, SERVICE, ADDS ON

Museums reservation, pre&post accommodations, transfers and adds on are non refundable and not transferrable

 

CANCELLATION OF A TOUR BY THE COMPANY

 

*** IMPORTANT NOTICE: COVID19 - Cancellation policies 2020/2021****

In order to protect, defende, support and safeguard all Italian business operating in tourism, due to the tragic economical damages that the Corona Virus has caused, the Italian government has officially issued the legislative decree n. 28 art. 1463 c.c to regulate the reimbursements required to Italian Operators for tourist packages and tourist reservations. According to the official Italian procedures, all reservations made for 2020/2021 will be refunded in the only form of a credit voucher corresponding to the 100% value spent for future use within a year from the issue date. The Voucher may be used for tours of equal value or more.

 

9. WEATHER, ENVIRONMENTAL CONDITIONS AND NATIONAL STRIKES

10. FORCE MAJEURE

In case of acts of God, acts of war or terrorism, strikes, lockouts, labor disputes, inability to obtain labor or material, governmental restrictions or regulations, judicial order or other casualty or cause, not within the control of Travel on a Budget, that would make it impractical or impossible for Travel on a Budget to be held, all the conditions,rights and duties of both the operator and the client, set out in the contract of the terms and conditions are no longer valid and falls under " cases of force majeure " .

The customer agrees per the terms and conditions herein to receive a credit voucher of the amount spend or of the service not used for future use. This voucher is transferable and can be use for future bookings of the equal value or more within a year from the issue date on any of the Tour Operator services.

 

11. PRICE MODIFICATIONS:

12. SPECIAL OFFERS & DISCOUNTS

13. INSURANCE:

14. DISPUTES

15. PHOTOGRAPHS AND FILMS

16. COPYRIGHT